Serving Broward, Palm Beach & Miami-Dade (754) 349-0714 Portal sign in

Home/Maintenance

Report a maintenance issue

Tell us what is wrong and we will triage it immediately. Emergencies reach a person around the clock.

Fire, gas odor, or a medical emergency — call 911 first.
For a habitability emergency such as no water, an active leak, no power, an electrical hazard, or a door or window that will not secure, call (754) 349-0714 rather than using this form. We answer that line around the clock. This form is monitored continuously, but a phone call is faster for anything urgent.

Before you submit

Things worth checking

Not to brush you off — these genuinely resolve a good share of calls, and it saves you waiting on a visit.

  • No power to some outlets? Check the GFCI reset button on bathroom and kitchen outlets, then the breaker panel.
  • Garbage disposal humming? There is a small reset button underneath it.
  • AC not cooling? Check the filter and that the thermostat is set to COOL and AUTO.
  • Running toilet? Lift the tank lid and check the flapper is seated.

Request

Maintenance request

You will get a confirmation by email, then a scheduled window. Photos help — reply to the confirmation email and attach them.